Nexxen Solutions Support

Version 2026-07-29 · Last updated July 29, 2026

Contact us for service, billing, subscription, cancellation, refund, account-access, privacy, or Nexxen Agency mobile-app support.

matthew@nexxensolutions.ca +1 510-369-5110

Typical response time: 1–2 business days.

Do you see NEXXENSOLUTIONS on your card statement? That is the statement descriptor for a Nexxen Solutions purchase. Contact us promptly if you do not recognize the charge or believe an amount is incorrect so we can investigate the checkout, transaction, and service records.

Current service charges

Nexxen Complete Growth: $297 USD per month, with no setup fee.
Nexxen Complete Growth + Custom Website: a $500 USD one-time setup fee plus $297 USD per month. The initial total is $797 USD.

Your checkout page and receipt identify the package, currency, initial total, and renewal amount you accepted.

Billing, cancellation, and refund help

For an unrecognized charge, duplicate payment, incorrect amount, failed payment, receipt, subscription, cancellation, or refund question, contact us using the details above. Include the customer or business name and the email used at checkout so we can locate the correct record.

To stop a future renewal, request cancellation before the next billing date. Review the Refund and Cancellation Policy and Terms of Service for the complete terms.

Service and account support

Onboarding, account access, login, or user-permission help.
CRM, calendar, conversation, contact, automation, website, or reporting issues.
Questions about deliverables, approvals, service status, or requested business information.
Mobile-app notifications, crashes, performance, or synchronization issues.

Nexxen Agency mobile app

This is also the public support URL for the Nexxen Agency white-label mobile app. App Store Connect and Google Play reviewers may use the contact details above for review, metadata, or access questions.

For a technical issue, include the device model, operating-system version, app version, and a short description of what happened.

Privacy and data requests

For access, correction, or deletion requests, email us with the subject line “Privacy Request” or “Data Deletion Request.” See the Privacy Policy for more information.

Business information

Nexxen Solutions provides software, marketing, website, automation, and agency support services for clients and app users.